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Corrections,
Funding Commitments, and Appeals
When your Form 471 has been
successfully data entered, you will receive a Form 471 Receipt Acknowledgement
Letter (RAL). This does not mean that your application has been approved.
Rather it simply means that your application has made it through one stage of
the review process.
You should review your RAL to make sure that the SLD entered all of your
information correctly, particularly the Service Provider Identification Number
(SPIN) of your vendors and the discount rates and funding that you requested.
Also make sure that your contact information is correct. If you need to make a
correction, follow the instructions for faxing the correction to the SLD. You
will not be able to increase the amount you originally requested, however.
Information about the Form 471 RAL and How to Use It
When the SLD knows how much the Federal Communications Commission will let it
commit for a particular funding year, and it has finished reviewing some
applications, it will begin issuing funding commitment letters. These letters
inform you and your vendors of the amount you will receive toward the projects
for which you requested support. If you were denied funding for some of your
projects, it will explain why. It is important to retain this letter because
it includes several numbers and key pieces of information that you will need
when you proceed to get your e-rate funds.
Because the SLD treats support for telecommunications services and Internet
access differently than it treats support for internal connections, it is
possible you will get a letter that commits funding for the first two
categories but defers a decision on the third until the SLD knows for sure
what the threshold for approved internal connections will be.
Although the SLD tries to issue the funding commitment letters before the
start of the funding year on July 1, it has not yet been able to do so. In
fact, it may take it as many as 20 weeks or more to complete the process. When
it begins issuing funding commitment letters, it tries to issue a series of
letters each week and then posts details of the approved funding commitments
on its Web site.
If you don't understand a decision, or believe the SLD was incorrect when it
rejected one of your contracts, you can write the SLD for more information, or
you can appeal the decision to the SLD or the FCC. If you wish to appeal, your
appeal must be delivered to the pertinent agency within 30 days of the date of
your funding commitment letter. A failure to file your appeal within that time
period is automatic grounds for rejection.
Most applicants start with the SLD and then follow up with an appeal to the
FCC if the SLD rejects their argument. You should not send appeals to both
agencies at the same time. If your issue involves a substantive policy change,
it should probably be directed to the FCC.
Post-Funding Commitment Questions SLD Procedure for Post-Commitment
Appeals
Sometimes an applicant will discover that it needs to change the name of the
vendor from whom it will purchase the e-rate eligible products or services. If
the wrong SPIN number was specified for the vendor in question, or the SPIN
has changed because of a merger or acquisition, this change can be
accomplished by writing a letter to the SLD.
Currently, the SLD will authorize other kinds of SPIN changes if the original
vendor went out of business, refuses to participate in the program, or has
failed to perform on its contract. The procedures that should be followed are
outlined through the link below.
SPIN Correction and Change Procedures
The FCC is currently reviewing this policy and whether it should be made more
flexible.
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