Problem Resolution and Program Integrity Assurance (PIA)

SLD will review Form 471 requests before making funding commitments. During the process there may be questions concerning Form 471. The problem resolution process will begin at that point.

References

Form 471 Problem Resolution For helpful documents and tips to guide you through the process of resolving problems identified in the SLD review process, check this site. http://www.sl.universalservice.org/apply/6pr.asp

The SLD is responsible for making sure that the e-rate funds are used within the guidelines of the legislation. The Program Integrity Assurance team reviews the Form 471 applications to ensure that the schools and libraries applying for e-rate discounts are complying with the rules of the program.

Additional information is available on PIA. http://www.sl.universalservice.org/apply/6pia.asp

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