Service Provider Resources

Service providers can find information necessary to become qualified to participate in the e-rate program and detailed guidance on the processes and procedures necessary to obtain contracts and receive payment.

E-Rate Manual for Service Providers

A Step-by-Step Guide to the E-Rate Program, Program Overview, Process Overview, Functional Overview, Resources http://www.sl.universalservice.org/vendor/manual

Form 474 Service Provider Invoice Form and Instructions http://www.sl.universalservice.org/form

Form 473 Service Provider Annual Certification Form and Instructions http://www.sl.universalservice.org/form

Form 498 Service Provider Information Form and Instructions This form must be submitted to obtain a Service Provider Identification Number (SPIN) http://www.sl.universalservice.org/form

Phone number for inquiries: (888) 641-8722 Fax number for inquiries: (888) 637-6226

Address for Completed Form 498 and company letter of authorization:

USAC—Universal Service Administrative Company 100 South Jefferson Rd. Whippany, NJ 07981

Form 499-S Universal Service Worksheet

This form, formerly the form 457, is to be completed only by companies contributing to the Universal Service Fund and should be submitted on a semi-annual basis. http://www.universalservice.org/forms

Questions about Form 499-S: (973) 560-4400

Mail Copies of Form 499-S to:

Form 499 c/o NECA 80 South Jefferson Rd. Whippany, NJ 07981

Service Provider Weekly Conference Call

Call-In Number: (847) 413-2931 Pass Code: 1390177#

A conference call for service providers is held every other week. The calls are a forum in which service providers can raise issues or concerns or ask for clarification of rules or requirements. An agenda is provided for the calls. Following the agenda portion of the call, a general question and answer session is held.

The calls are moderated by Ellen Wolfhagen, Director, Service Provider Outreach. The calls begin at 1:00 p.m. Eastern Time and conclude by 3:00 p.m. Eastern Time.



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